Reply Pro

The Reply Pro Developer Hub

Welcome to the Reply Pro developer hub. You'll find comprehensive guides and documentation to help you start working with Reply Pro as quickly as possible, as well as support if you get stuck. Let's jump right in!

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Overview

The Basic API will allow you to query for review data for every business associated with your account(s). By using this API, you will be able to:

  • Update businesses about new reviews
  • Display aggregated review content
  • Display analytics on a dashboard
  • Report account level, group level, or individual business data
An example of high-level data that can be displayed with Reply Pro's API

An example of high-level data that can be displayed with Reply Pro's API

Reply Pro API Resources

The Reply Pro API has 6 endpoints.

End Point
Description

Accounts

An account is the highest-level container for your companies.

Businesses

A business is a single location that is associated to it's own unique social profiles.

Company

A company is a container for multiple businesses.

Groups

Groups are a smaller container for businesses within a single company.

Reviews

Review data associated to a specific business.

Suggested Actions

Handles retrieving and updating Suggested Actions, e.g suggested responses, flags, or shares.

Return Keys

When making requests to our api, the response object will contain basic keys to access the data returned:

Keys
Description

results

A list of objects returned by the endpoint

next

If pagination is needed due to a large list this will contain the pagination link for the set of data following the current set in the list.

If the list is not large enough to need pagination this value will be null.

previous

If pagination is used this will be a pagination link for the set of data before the current page.

If the current page is the first page in the list this value will be null.

Filters

All of our endpoints support filtering. The table below provides detail on what filter parameters are supported by each endpoint.

End Point
Optional Filters

Accounts

name, start_id, end_id

Businesses

name, locality, address, start_id, end_id, remote_id

Groups

name, start_id, end_id, remote_id

Profiles

address, address_exact, claimed, data_source, end_id, name, name_exact, phone, start_id

Reviews

data_source, rating, start_rating, end_rating, start_date (YYYY-MM-DD), end_date (YYYY-MM-DD), exact_date(YYYY-MM-DD), start_id, end_id

Suggested Actions

original_content, data_source, review, end_id, start_id

Each filter operates as a contains query with case insensitivity. Providing multiple queries together will act as a logic AND, returning only entries that match both query parameters.

Example request to the review endpoint:

https://ad1.replypro.io/api/public/account/<id>/companies/<id>/businesses/<id>/reviews?data_source=Google&rating=4&start_date=2017-11-01&end_date=2017-11-08

What's Next

Requesting Accounts

Accounts

General