API Reference

API Endpoint

All API URLs listed in this documentation are relative to https://ad1.replypro.io/api/public/.

For example, the /accounts API call is reachable at https://ad1.replypro.io/api/public/accounts.

Accounts

Method	Endpoint	Function
Get	/accounts	list all accounts for the authenticated user
Get	/accounts/<account_id>	request a single account

Businesses


Get	/businesses	request all businesses for the authenticated user
Get	/businesses/<business_id>	request a single business object
Put	/businesses/<business_id>	update fields on the business object.

Company


Get	/companies	request all companies for the authenticated user
Get	/companies/<company_id>	request a single company object
Post	/companies/<company_id>	create a new company object.
Put	/companies/<company_id>	update fields on the company object.

Credentials


Get	/credentials	request all connection statuses for a given business

Groups


Get	/groups	list all groups for the authenticated user
Get	/groups/<group_id>	get a single group object
Post	/groups/<group_id>	create a new group object
Put	/groups/<group_id>	update fields on a group object

Profiles


Get	/profiles	request all profiles for a given business
Get	/profiles/<profile_id>	request a specific profile
Put	/profiles/<profile_id>	update the URL on a given profile

Reviews


Get	/reviews	list all reviews for a specified business
Get	/reviews/<review_id>	Get a single review object
Put	/reviews/<review_id>	Update a review object
Post	/reviews/<review_id>/flags	Submit a new flag for a single review.
Post	/reviews/<review_id>/responses	Submit a new response for a single review
Post	/reviews/<review_id>/shares	Submit a new request to share a single review.

Suggested Actions


Get	/suggested_actions	List of all suggested actions for a specified business
Get	/suggested_actions/<suggested_action_id>	Get a single suggested action object
Put	/suggested_actions/<suggested_action_id>	Update a single suggested action, e.g. Approve, Edit, or Deny the suggestion.

Connecting Social Profiles

Connecting a profile means that a business has granted Reply Pro permission to access their profile's account and allows us to post on their behalf. Every data source (i.e. Yelp, Google, Facebook, etc.) will have its own unique login and access. Therefore, each business will need to connect all of its profiles.

While Reply Pro can store responses and share requests on our database, we cannot publicly respond, share, etc. without being connected to the appropriate profiles.

Because every data source is unique in how they connect, your Reply Pro account manager will assist you in connecting profiles in the most efficient way possible.

📘
Do Not Need To Connect To Get Stared
Connecting is not a pre-requisite for interacting with our API. It just means no public changes will be made until we are properly connected.

Whitelisting Reply Pro Servers

If your server is behind a firewall, you may need to whitelist Reply Pro server IPs to ensure we can send updates to your callback URLs.

45.33.39.224 / 24
173.230.155.224 / 24