Reply Pro

The Reply Pro Developer Hub

Welcome to the Reply Pro developer hub. You'll find comprehensive guides and documentation to help you start working with Reply Pro as quickly as possible, as well as support if you get stuck. Let's jump right in!

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Engagement

Overview

This portion of our API will allow you to interact with reviews. You will be able to:

  • Publicly respond to reviews
  • Share reviews to a Facebook profile
  • Flag inappropriate reviews
A snapshot of our mobile app that allows users to publicly respond to reviews using the Reply Pro platform.

A snapshot of our mobile app that allows users to publicly respond to reviews using the Reply Pro platform.

POST

In most situations, engaging with reviews will require a POST to our API. Creating a POST will immediately update the Reply Pro database and will also trigger our system to update the new information on the appropriate review site.

For example, if you respond to a TripAdvisor review using our API, the response will be view-able via our API immediately. However, the response might not be published to TripAdvisor for a few hours. Actual publishing times vary per site.

Must Connect Profiles Before Changes Will Be Publicly Posted

All POSTS will be saved to our database; however, a profile must be connected before anything will actually be published to the web.

As a result, we highly suggest testing (responding to reviews, flagging, etc.) before you connect profiles.

PUT

Coming Soon

Occasionally, users will want to edit a response they made (often because of a typo). PUT allows them to make changes to previously made actions.

Engagement